Soluttor Industrial Supplies LLC (hereinafter “SOLUTTOR,” “we,” “our,” or “us”), located at 84 NE Loop 410, Suite 252, San Antonio, TX 78216, USA, is committed to protecting the privacy and personal information of its users in accordance with applicable laws of the United States.

SOLUTTOR safeguards personal information to prevent damage, loss, destruction, theft, misuse, alteration, as well as unauthorized access or processing. This Privacy Policy is intended to inform visitors to our website, past and current customers, prospective customers, job applicants, employees, former employees, contractors, suppliers, and other users (hereinafter “Users”) about the personal information we collect, the purposes for which it is used, how it may be shared, and the rights available to them under applicable U.S. laws.

The collection, use, storage, disclosure, and processing of personal information carried out by SOLUTTOR may be necessary to respond to inquiries, provide customer support, comply with applicable federal and state laws and regulations, fulfill contractual obligations with customers and suppliers, manage accounts, process payments, deliver products, issue invoices, comply with tax reporting requirements, manage employment and contractor relationships, send promotional communications where permitted by law, conduct internal audits, improve products and services, and perform statistical and business analysis.

Personal information may be collected directly from Users when they contact us through our website, complete forms, register as customers or suppliers, submit resumes, request documentation, provide tax forms, or otherwise interact with us in connection with our products and services. Depending on the nature of the relationship with SOLUTTOR, the personal information collected may include name, date and place of birth, nationality, address, telephone number, email address, occupation, education, professional experience, bank account information for payment processing, taxpayer identification number (TIN), and other information required for tax compliance purposes, including information provided through documentation such as Form W-9 where applicable, as well as information related to transactions or purchase history.

In the context of employment or contractor relationships, SOLUTTOR may collect additional information such as emergency contact information, academic and professional references, employment history, identification documents, and health-related information where permitted by applicable law. Sensitive personal information, including financial or health-related information, will be treated as confidential and will not be sold or commercially distributed.

When Users visit our website, SOLUTTOR may automatically collect certain technical information such as IP address, browser type, device type, cookies, and usage data. This information is used for security, analytics, statistical purposes, and to improve website functionality and user experience. Such information does not directly identify individuals unless combined with other data.

SOLUTTOR may share personal information with affiliated companies, service providers that support business operations such as hosting, payment processing, logistics, accounting, or marketing services, and governmental authorities when required to do so by law or legal process. Any third parties receiving personal information are required to implement reasonable safeguards to protect such information. SOLUTTOR does not sell personal information to third parties.

SOLUTTOR has implemented reasonable administrative, technical, and physical security measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. Personal information is stored in secure systems with restricted access and is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Depending on the state of residence, Users may have certain rights under applicable U.S. privacy laws, including the right to request access to personal information, request correction of inaccurate information, request deletion of personal information subject to legal limitations, and opt out of certain communications. Requests related to privacy rights may be submitted by email to contact@soluttor.com. SOLUTTOR may require verification of identity before processing any request.

SOLUTTOR reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or services offered. Any updates will be published on the website with the corresponding effective date.

Last updated: March 2, 2026